Author: Galaxy Pham

Live demo: https://roadmapping-tool-seven.vercel.app

Repo: https://github.com/Galaxypham/Roadmapping-Tool

Stack: React 18, Vite, Tailwind, @dnd-kit, jsPDF, localStorage

What this is

A product intake and roadmapping system built to make the full request pipeline visible and traceable - so nothing falls through the cracks and nobody has to side-channel engineering to get heard.

This page is the launch kit for that tool: the origin story, feature overview, pre-launch planning, launch execution, post-launch operations, demo script, and documentation standards I used to ship and hand it off.

The problem

During my time as a Product Manager at Meta, I owned the full enterprise tooling launch calendar across six global regional teams - triaging 100 to 150 requests per half across Security, Finance, Compliance, and Business Development, without direct authority over any contributing engineering team.

The intake process had a specific failure pattern I kept running into:

• Stakeholders emailed friends in engineering directly to get features built, bypassing PMs and the product lifecycle entirely
• Requests lived in DMs and email threads - invisible to anyone not cc’d, impossible to search or audit later
• When someone went on vacation or left the company, work in flight simply disappeared with them
• Requestors had no visibility into the queue - their ask felt ignored even when it was just lower priority - so they lost trust in product and leadership and routed around them again
• PMs spent hours every week reconstructing context from scattered threads, and things still fell through the cracks regularly

The instinct is to treat this as a prioritization problem. It is not. It is a visibility problem. Requestors do not bypass PMs because they disagree with the prioritization framework - they bypass PMs because they cannot see the pipeline and do not trust it.

The fix is not a better scoring formula. The fix is making the whole pipeline visible and traceable so that:

• Every request has a permanent home with a case number